Telephonic  Etiquette is an important facet of communication, since we represent not first ourselves, but often our organization. To make students aware about the general etiquettes, the activity began with a PPT. Students enthusiastically participated and shared their personal experiences of the telephonic conversations they often have. The students were also shown a role play by the teachers and different situations where they shared how to talk and respond. The activity was put to an end by a worksheet that students attempted. They came up with interesting  answers and became well aware about the telephonic etiquette.